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National Account Manager - HYBRID

  • £50000 - £60000 per annum
  • Wrexham
  • Posted: 22/05/2024
  • Permanent
  • Job Ref: 128104811

Job Details

National Account Manager - HYBRID

Job Purpose

As a National Account Manager, you will be, executing, managing, and overseeing company's overall sales strategy involved in selling products, and services to customers and potential clients within the UK & Ireland Regions.
The successful candidate shall make sure that all the sales possibilities, revenue generation opportunities of the company are taken care of and fully utilized.
He/she will effectively bridge the gap between the customers, Finance, Logistics, and related services to ensure the smooth completion of end-to-end sales process.
The role will provide a fantastic opportunity to play a major part in the sales volume/yield and, be an inspiring force within the department.
A highly professional self-starter, you will already be accustomed to working in similar industry where the delivery of excellence is paramount.
This is an opportunity to be core part of a global brand, which is in its early stages in the UK, with impressive growth plans, resulting in career and personal development opportunities.

Key Responsibilities:

The successful candidate will have their own customer portfolio of disposable packaging consumables within the Food packaging, Paper/Plastic/Foil and Bio Products to develop and build on existing relationships.

  • Develop and execute clear and logical sales activity plans in consultation with the Managing Director and other related Regional Sales Managers.
  • Achieve sales targets and goals in line with business requirements.
  • Generate new business and develop existing accounts as required.
  • Direct responsibility for all aspects of allocated prospects and customers.
  • Getting past gate keepers, through to the decision makers.
  • Strategically planning client visits, taking relevant product samples, and showcasing these to the key decision makers.
  • Establish contacts and meetings with new potential customers.
  • Develop detailed product knowledge and an in depth understanding of the UK retail packaging market.
  • Negotiation with clients in consultation with Finance, Procurement, and the Warehousing team.
  • Building sustainable relationships with repeat buyers and large accounts.
  • Promoting bespoke reports as part of the business offering.
  • Provide customer support for all customers whenever required, attending trade enquiries, channelize all other potential business opportunities to colleagues, handling orders by phone, email, online.
  • Coordination with internal departments especially procurement, Warehousing and Finance to ensure smooth flow of products as per the customer requirements, timely settlement of payment.
  • Identifying opportunities to promote additional business through existing accounts.
  • Researching new contacts, to ensure lead generation, developing new business by targeting accounts, new markets, and outlets and developing relationships with key accounts.
  • Ensure the adequacy of sales-related equipment's, samples, stationery, or material.
  • Respond to complaints from customers and give after-sales support when requested.
  • Store and sort financial and non-financial data in electronic form and present reports.
  • Handle the processing of all orders, customer requests with accuracy and timeliness.
  • Proper handling of returned goods and reports based on the same.
  • Assist in the preparation and organizing of promotional material or events.
  • Take all the possible efforts to improve the customer journey and experience closely with the Business Development team.
  • Ensure adherence to business laws and policies.
  • Prepare, maintain and submit reports, and customer performance analysis as suggested and required by Finance department or Management.
Skills and Qualifications:
  • Minimum of 5-year experience in a B2B Sales/Account Management position within the packaging sector, out of this minimum 2 years' experience in handling Paper, Plastic, Foil and Bio Products would be advantageous.
  • Business Degree would be looked upon favourably although not essential
  • Through understanding of market, Key players, product knowledge.
  • A resilient self-starter with a strong focus on results.
  • Able to work as part of a team and support all aspects of business development to achieve goals.
  • Comfortable presenting and negotiating at senior level.
  • Excellent communication skills both verbal and written with the ability to build relationships from shop floor to board room.
  • Ambitious and highly motivated.
  • Working knowledge of MS-Office and sales support functions.
  • Mileage Reimbursement for use of own car
  • Work from home with periodical reporting to WREXHAM, North Wales or other Regional offices
  • Working Schedule: 5 days/week, Monday to Friday
  • Annual Leave + Bank Holidays
  • Company Pension
  • Discretionary Bonus scheme as per the clients scheme.