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Customer Service


  • £22000 - £26000 per annum
  • Leicester
  • Posted: 22/03/2019
  • Permanent
  • Job Ref: 479100609

Job Details

Customer Service Coordinator



Hinkley





An excellent opportunity has arisen for an organised and professional Customer Service Co-Ordinator to work in the customer service team.



The ideal candidate will be able to communicate with both internal and external clients ensuring a high quality of service in delivering a time sensitive product.



On offer is a salary of up to £26,000 plus benefits.



Based in Hinkley.



Full Time Position.



The Company



The Company is a market leading 3PL provider.



The Role



Reporting to the Site Manager you will work in a team of customer service co-ordinators. You will be responsible for ensuring the customer's expectations of a high service level are met at all times. The successful candidate must have experience dealing with pallet Network.



• Ensure product arrives on time, all of the time

• Daily communication with clients

• Order processing

• Team training and development

• Accurate upkeep of records

• Develop communication channels with relevant internal departments

• Order Management

• Delivery Management



The Person



• Service delivery focused with a proven track record in a customer biased environment

• Good understanding of 3PL delivery logistics

• Experience in pallet Network

• Ability to communicate with stakeholders at all levels

• Organised, articulate and accurate

• Experience of working in a call centre environment would be advantageous

• Excellent communicator with good diplomatic skills

• Ability to remain calm under pressure



Package and Prospects

On offer is a salary of up to £26,000 plus benefits within an environment where everyone is aiming for the same goal of customer satisfaction.



As the leading Logistics, Supply Chain, Purchasing and Production recruitment specialist we provide a range of services tailored to deliver resourcing solutions to clients needs.



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